I'm not getting login emails, what do I do?

If you've logged in with your email address, don't have a password attached to your account, and you haven't received an email with a login link within a few minutes, there's probably been an issue sending that email to you! We're sorry.

Here are a few potential causes:

  • You've previously marked emails from Changemap as spam before, so new emails won't get delivered.
  • There's a temporary delay in email delivery on your email provider, meaning the email might take longer to get to you (potentially many hours).
  • You're using a disposable email service that's been blocked as spam.

In these cases, you could try to log in again in a little while, or try making a Changemap account with a different address. When you're logged in, you can always add a password to your account from your account page, so you don't have to wait for email login links in future.